FAQ

Frequently Asked Questions

Contact Us

Basic Information

What is Cycle for Survival?

Cycle for Survival is the movement to beat rare cancers. We are proud to be part of Memorial Sloan Kettering Cancer Center. 100% of every dollar supports pioneering research and lifesaving clinical trials within six months after the close of fundraising each year.

What is Memorial Sloan Kettering?

Founded in 1884, Memorial Sloan Kettering Cancer Center is the world’s oldest and largest private cancer center. The close collaboration between doctors and researchers is one of its greatest strengths — ensuring that drugs and therapies developed in the lab can be quickly transformed into treatment options that will benefit people with cancer worldwide.

What is a rare cancer?

About 50 percent of people with cancer have a rare cancer. Rare cancers include brain, pancreatic, ovarian, and stomach cancers; all types of pediatric cancers; and many others. Even though they account for about half of all cancer diagnoses when combined, research on many rare cancers is drastically underfunded, often leaving patients with limited or no treatment options.

Who benefits from the funds raised by Cycle for Survival? How much money goes to cancer research?

Cycle for Survival has raised more than $260 million to help fund rare cancer research led by Memorial Sloan Kettering. 100% of the money raised supports innovative clinical trials, research studies, and major research initiatives. Doctors and researchers who have received funding credit these resources for making groundbreaking discoveries possible — advancing vital research where little to no funding existed — to benefit patients around the world. Learn more about what Cycle for Survival funds.

How quickly does funding from Cycle for Survival translate to research?

Cycle for Survival funds are allocated to pioneering rare cancer research studies and clinical trials within six months after the close of fundraising each year — dramatically reducing the time it takes for donations to become discoveries, and ultimately better treatments for people with cancer.

What is the tax ID number?

Cycle for Survival is fully owned and operated by Memorial Sloan Kettering Cancer Center (MSK). MSK’s 501c3 tax identification number is 13-1924236. Your gift to Cycle for Survival is 100% tax-deductible. You will receive a confirmation receipt via email after submitting your donation. Please save this email receipt for your tax records.

Registering

How can I get involved to help raise money for rare cancer research?

There are many ways to support Cycle for Survival. You can participate in our signature events, create your own fundraiser, start a fundraising page to raise money, or join our Leaders Circle with a three-year commitment. You can learn more about all of these options here, and our team is happy to help you get started.

Do I have to be a member of Equinox to participate in Cycle for Survival?

No. Events are open to both Equinox members and nonmembers.

What are the responsibilities of a team captain?

Team captains recruit team members, motivate them to raise funds to reach the team’s fundraising goal, and customize the team’s fundraising page.

How can I get my company involved?

There are several ways to get your company involved with Cycle for Survival: Form a corporate team, see if your company matches gifts, and encourage your company to become a sponsor. Learn more about getting your company involved.

Can my company view our cumulative fundraising even if we are riding in different locations?

Yes, absolutely! Talk to the Cycle for Survival staff member you are working with and we will take care of it for you.

How can I cancel or make changes to my registration?

Please contact us at cycleforsurvival@mskcc.org or 888-72-CYCLE and we will help you.

Fundraising

Is there a fundraising requirement to participate in Cycle for Survival?

All Cycle for Survival teams are required to raise a minimum of $1,000 per bike. Extreme riders have a minimum fundraising requirement of $4,000. Aim high! Every dollar goes directly to rare cancer research.

How long does it take for gifts to be processed and counted toward my fundraising total?

Online donations are processed automatically and immediately applied to your fundraising total. Gifts made by check or money order are processed and applied to your fundraising total within 72 hours of being received by Cycle for Survival.

How can I raise funds for Cycle for Survival?

There are many ways to raise funds for Cycle for Survival. Start by visiting your Participant Center to customize your fundraising page. Asking potential donors for support will be more effective if they understand why you're riding! Check out our fundraising tips to get ideas — and join our social communities on Facebook, Twitter, Instagram, and LinkedIn to share updates with friends and family. We encourage you to set your goals high and raise as much as possible! Remember that every dollar goes directly to rare cancer research.

How do I know if my company has a matching gift program?

Many companies have programs that match the charitable contributions of their employees. This can double and sometimes triple the amount of a donation, at no additional cost to the employee — a great way to increase your impact! To find out if you or your donors work for a company with a matching gift program, check our matching gift search page here.

Please mail completed matching gift forms to: 

Memorial Sloan Kettering Cancer Center
Attn: Matching Gifts, Office of Development
P.O. Box 27106
New York, NY 10087
matchinggift@mskcc.org

When sending your check, please be very specific as to whether your matching gift should be counted toward an individual or team. Helpful information to include with your check is the participant’s full name, their team name, and the city where they are participating.

Gifts made by check will be processed and applied to your fundraising total within 72 hours of being received by Cycle for Survival. Matching gifts are not posted until all of the necessary paperwork is completed by both the employee and the company, and received by Cycle for Survival.

Can the funds I raise through Cycle for Survival apply toward a preexisting fundraising pledge at Memorial Sloan Kettering?

No. If you have made a pledge to Memorial Sloan Kettering, the funds raised through Cycle for Survival may not be applied toward fulfilling that commitment. However, it is possible to establish a pledge through Cycle for Survival. Please contact us at cycleforsurvival@mskcc.org or 888‑72‑CYCLE for additional information or to discuss your interests.

Can I create a Facebook Fundraiser for Cycle for Survival?

We do not offer fundraising through Facebook at this time. We are here to help with your fundraising efforts so please reach out to us with any questions about fundraising on other platforms so we can best assist you.

Making a Donation

How do I make a gift to an individual or team?

It’s simple to donate to Cycle for Survival in support of an individual or team. You can make a secure online donation using a credit card or use our mail-in form to make a gift. Click here to search for the individual or team you wish to support. While your gift will immediately be credited to the team or individual you specify, it may take up to one hour for your online donation to be accurately reflected on your fundraising page. If after one hour you do not see the gift displayed correctly, please contact us using the form below.

Where do I mail checks given to me by donors?

It’s easy to make sure that these gifts are counted toward your fundraising total. Simply mail checks to:

Cycle for Survival
Memorial Sloan Kettering Cancer Center
P. O. Box 27432
New York, NY 10087-7432


When sending checks, please be very specific as to whether the gifts should be counted toward an individual or team. Helpful information to include with the checks is the participant’s full name, their team name, and the city where they are participating. A check may take up to 14 business days to be correctly reflected in online fundraising totals.

How can I obtain a copy of my receipt?

Please contact us at cycleforsurvival@mskcc.org or 888-72-CYCLE and one of our team members will be able to help you.

How will my donation appear on my credit card statement?

Online gifts supporting Memorial Sloan Kettering (including Cycle for Survival donations) will appear as “MSK 855-718-4054” on your credit card statement.

My Account

I’m a registered participant and i’m having trouble logging in. Can you help?

Double-check that you’re entering your username and password correctly. Remember: Your password is case-sensitive. Contact us if you continue to have trouble logging in.

What information should I post on my individual and team fundraising pages?

Customize your team and individual fundraising pages by sharing your story and why you’re raising money to fight rare cancers. This helps boost your fundraising success, showing potential donors why your ride is important! Please note that all customized content, photos, and videos are subject to Memorial Sloan Kettering’s review and approval. If you plan to include personal information about other people on your fundraising page — including family members or friends whose lives have been touched by cancer — please be sure to consult with them first, in case they have concerns about seeing such information made public.

I’m having problems uploading my photo to my fundraising page. Can you help?

Double-check to make sure that the photo is a jpg file and no larger than 4 MB. All uploaded images will be resized to fit in a 300-x-400-pixel space.

Can I register myself and other people using the same email?

Our website allows an email address to be used only once for each city’s events. If you would like to register for events in more than one city, you will be able to use the same email address across those events.